Maintenance instructions

For your own safety only use original spare parts. With original spare parts, function, accuracy and reliability are warranted after maintenance. Warranty claims only remain if you use original spare parts.

In urgent cases contact your EyeC service for ordering:

  • Phone: +49 40 226 3555 - 40
  • Fax: +49 40 226 3555 - 90
  • E-mail: service@eyec.com

The assertion of warranty claims assume regular maintenance according to the following table. Maintenance is only to be performed by qualified personell that has been trained by EyeC.

Take all necessary measures early enough in order to ensure the operating safety and the reliability of the system.

Table 1. Maintenance instructions and intervals per component
Component Instructions Type Interval
Epson scanners The luminosity of the lamps decline over the time. When this happens, the lamps must be replaced. Replacement Every 4 years or when the indicator light flashes red at the latest.
Cruse scanners The luminosity of the lamps decline over the time. When this happens, the lamps must be replaced. Replacement At least twice a year or when necessary.
WideTek scanners The scanner does not contain any user serviceable parts Replacement by EyeC Service Lamp life 30,000 h or 5 years.
Contex HD Ultra X scanners The scanner does not contain any user serviceable parts Replacement by EyeC Service Lamp life 30,000 h or 5 years.
SMA scanners The scanner does not contain any user serviceable parts Replacement by EyeC Service Lamp life 30,000 h or 5 years.
Electrical connections All electrical connections have to be optically checked for damages on a regular basis. Electrical maintenance Monthly
Complete system An optical check of the complete system has to be performed at least twice a year. The results have to be documented. General check Twice a year.

Please contact EyeC for further questions on the maintenance of your EyeC Proofiler system.